Job description
POSITION SUMMARY Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.
Responsibilities & skills
Education
Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents
Experience
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Marriott International, Inc
Travel with us as we expand our world, improve the communities we serve and open doors to new opportunities.Offering the most powerful portfolio in the industry, our 30 brands and 7,000+ properties across 131 countries and territories give people more ways to connect, experience and expand their world.Diversity and inclusion is fundamental to our core values and strategic business goals. Taking care of people and their well-being is our most precious cultural inheritance.
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