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Qatar Airways
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Business Process Development Manager

Qatar Airways Doha Full-time

Job description

As a Business Process Development Manager, you will be responsible to Define how RM teams accomplish their goals by being responsible for the development and definition of RM business processes within the department. Manage and facilitate continuous process improvement functions within the RM department.Other key responsibilities are:Design, plan and implement new workflows or adapt existing ones to ensure revenue management functions are carried out consistently and efficiently.Determine how changes in RM practices such as personalized offers, bundled fare offers, branded fares or adoption of merchandising solutions will impact processes, policies and procedures and ensure they are remaining relevant.Ensure that change management efforts related to new technology or quality assurance-based processes are carried out and result adoption and improvement in how RM delivers its revenue goals.Maintaining awareness of, and need for adjustments to commercial policies and processes so that they can be documented, communicated and implemented.

Responsibilities & skills

Certification in Business and Project management methods like Lean, Agile and Scrum will be an added advantage

Education

Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members

Experience

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About the company

Qatar Airways

Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 160 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.
Qatar Airways Tower P.O. Box 22550 Doha, Qatarhttps://www.qatarairways.com/en/homepage.html
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