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Solutions Architect, ISV Segment (Software), New Zealand Ent

Job Description

Your broad responsibilities will include owning the technical engagement and ultimate success of customer implementation projects, developing a deep expertise in AWS technologies, and broad know-how around how applications and services are constructed using the AWS platform.You will bring experience working in or leading teams at fast-moving SaaS companies within the tech industry; have customer facing skills that will allow you to effectively represent AWS within a customer’s environment and drive discussions with senior stakeholders. Your software development or architecture background will enable you to easily interact and give guidance to heads of technology, software developers, architects and technical teams. A demonstrated ability to think strategically about business, product, and technical challenges will also be key to helping customers achieve their goals.

Responsibilities + Skills

Education

Define and execute on the strategy by engaging highly technical teams (Solutions Architects, Technical Account Managers, AWS professional services consultants and consulting/managed services partners).Act as a thought leader in the wider community, playing a key role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops.Share the voice of the customer to influence the roadmap of new features and services for the AWS platform. Proactively work within the organization to influence the evolution of the platform.

Experience

Job Summary

  • Published on: Thursday, 12th June 2025
  • Designation: Solutions Architect, ISV Segment
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Atatu South
  • Salary: 0
  • Gender:
  • Application Deadline: Thursday, 12th June 2025

About the Company

  • Company Name: Amazon New Zealand.
  • Address: S273 Westfield Shopping Centre, 219 Don McKinnon Drive Albany Auckland 0632, New Zealand
  • Website: https://www.aboutamazon.co.uk/
  • Company Profile:
  • · Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem· Prioritize, manage and own emerging and developing key customer risks/issues from start to finish· Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence· Drive down mean time to engagement and communication for all key customer issues· Broad understanding of AWS architecture and service inter-dependencies· Collaborating with key stakeholders around documentation and processes regarding recurring issues· Provide crisp and timely communication on developing issues to relevant stakeholders and service teams· Analyze data trends on key customer issues to identify potential issues· Ability to maintain composure in dynamic and high-pressure situations· Perform other duties as required by the organization

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