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Operations Manager, Inventory

Job Description

Do you aim to have a dynamic impact on the world? Are you up for creating solutions and solving tomorrow’s problems today? Then we have the opportunity for you! We are looking to hire an ICQA Operations Manager to take ownership of our fulfillment centers Inventory Control and Quality Assurance (ICQA) team. Our fulfillment centers (FC) sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today. These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need a leader that ensures we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.Key job responsibilitiesLead and supervise a team of ICQA Area Managers and of hourly Associates (including Team Leads and Data Analyst) assigned to inventory control, quality assurance and problem solve operations within the fulfillment centerPartner with Operations and other Support teams to establish, influence and adhere to policies and procedures

Responsibilities + Skills

Education

Previous supervisory experience in a distribution or manufacturing environment, and with quality assurance processesStrong commitment to employee development, as well as an exceptional level of dedication, motivation to team managementProven ability to influence peers or stakeholders, with varying levels of seniority and within different organizations

Experience

Job Summary

  • Published on: Tuesday, 6th May 2025
  • Designation: Operations Manager, Inventory
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Albany
  • Salary: 0
  • Gender:
  • Application Deadline: Tuesday, 6th May 2025

About the Company

  • Company Name: Amazon New Zealand.
  • Address: S273 Westfield Shopping Centre, 219 Don McKinnon Drive Albany Auckland 0632, New Zealand
  • Website: https://www.aboutamazon.co.uk/
  • Company Profile:
  • · Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem· Prioritize, manage and own emerging and developing key customer risks/issues from start to finish· Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence· Drive down mean time to engagement and communication for all key customer issues· Broad understanding of AWS architecture and service inter-dependencies· Collaborating with key stakeholders around documentation and processes regarding recurring issues· Provide crisp and timely communication on developing issues to relevant stakeholders and service teams· Analyze data trends on key customer issues to identify potential issues· Ability to maintain composure in dynamic and high-pressure situations· Perform other duties as required by the organization

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