Job Description

Your new roleDealing with non-job application enquiries, offering advice and relevant information through existing 0800 number management.Answer online enquiries from potential and existing applicants through multiple channels such as but not limited to social media, inboxes and chatbots.You will assess potential candidates and provide relevant information such as a realistic description of the elements and requirements of the role, e.g. training, shift working / unsociable hours.Undertake pre-screening – ensuring candidates have a full and comprehensive understanding of what working for this agency entails and marketing this agency as an employer of choice.Undertake phone screening – comprehensive phone screening of all applicants against agreed criteria provided by the agency.