Job Description
Job DescriptionTe Whiwhinga mahi | The opportunityWe are seeking a Content Delivery Assistant to join our welcoming and collaborative Collection Development and Access team within Student and Scholarly Services.In this role, you’ll support the delivery of high-quality learning and research resources by ensuring course readings and interlibrary loan materials are accessible, accurate, and delivered on time. Your work will directly contribute to the success of students, researchers, and academic staff across the University.This is a varied, hands-on role that suits someone who enjoys working with systems, information, and people, and who takes pride in providing reliable, behind-the-scenes support that makes a real difference.Key responsibilities include:Supporting course reading lists by sourcing, digitising, and making scholarly content available for teachingCoordinating physical and digital resources for high-demand and short-loan collectionsEnsuring digitised content complies with copyright and accessibility requirementsProviding interlibrary loan and document delivery services, including liaising with external librariesResponding to enquiries from students and staff and resolving access issues efficientlyContributing to service improvements and maintaining accurate records and systemsThis role involves some physical activity, including lifting and moving materials, so comfort with this is essential.This is a full-time permanent role (37.5 hours per week).The salary for this role is $55,634 - $60,500.For more detailed information, please refer to the Position Description.
Responsibilities + Skills
Education
Experience working with library services, collections, or resource-sharing environmentsConfidence using digital systems and learning new toolsStrong communication and problem-solving skillsGood time management and organisational abilitiesA post-secondary qualification (a degree is advantageous)
Experience