Job description
every day.Position Summary:Reporting directly to the Patient Access Manager, the Patient Access Specialist performs patient admitting and registration activities in accordance with established hospital and departmental regulations, policies and procedures. This position is responsible for monitoring and managing the EMPI (Enterprise Master Patient Index) during periods of system downtime and/or hours of non-coverage in the HIM department to include: communications with all areas of the healthcare system affected by duplicate medical record numbers, merging of the duplicate medical records and unmerging as necessary. Essential Duties:
Responsibilities & skills
Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customers problem.Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations.
Education
Communicates with patients, medical staff and social workers in a confidential, professional manner using tact and diplomacy.
Experience
Ready to apply?
Sign in and make sure your profile and resume are up to date.
Central Maine Healthcare
7. Performs ambulance registrations and charge posting within designated deadlines in order to assure revenue is recorded accurately and in a timely fashion.8. Maintains insurance and employer master files to reflect most current data. Processes faxed copies of insurance cards and updates patient accounts within 24 hours of receipt of fax.9. Accessible for registrations, patient transfers and/or EMPI functions during entire shift, using a pager as necessary to meet position requirements.10. During periods of system downtime and/or hours of non-coverage in HIM Department, performs the following key activities:a. Maintains communication systems for notifying other departments in the event of duplicate medical record number assignment occurring in a real time environment.
View company profile
