Job Description
Full job descriptionAt Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our team at the Pediatrics office! This is a Full Time, benefits eligible position This position pays $20 per hour! The position of Patient Services Representative, CMH (PSR), is responsible for performing diversified coordination and participation in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, and ancillary scheduling and preparation and referrals management. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions. The PSR performs all functions under guidance and direction from the Practice Manager.
Responsibilities + Skills
Collects and posts payments and balances on accounts. Completes daily reconciliation of cash, reconciliation of appointment and charges and follow procedures according to standards. Copy, files and scans insurance cards as indicated by procedure.
Education
Serves as the champion of the patient experienceEngages patients utilizing exceptional customer service practices in alignment with the Five Must Haves;
Experience