Job Description
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Central Maine Healthcare is seeking a Patient Services Representative to join our team at the Plastic Surgery office! This is a Full Time, benefits eligible position This position pays $20 per hour! The position of Patient Services Representative, CMH (PSR), is responsible for performing diversified coordination and participation in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, and ancillary scheduling and preparation and referrals management. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA , and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions. The PSR performs all functions under guidance and direction from the Practice Manager.
Responsibilities + Skills
Education
Answers telephone, take and deliver messages to physicians, nurses and others. Reports obtained medical information from patients and referring provider accurately, completely and timely. Disseminate messages, mail and forms according to practice communication standards.
Experience