Job Description

Full job descriptionWho we areMoniepoint is an all-in-one financial services platform for emerging markets and the second-fastest-growing company in Africa.Since 2019, Moniepoint's technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria.Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. About the RoleWe are seeking a highly skilled and motivated System Administrator to join our growing team. This role is crucial for maintaining the stability, performance, and security of our entire IT infrastructure, from core networking and server systems to end-user support and automation. The ideal candidate is a hands-on technical expert who thrives in a fast-paced environment and possesses a strong focus on continuous improvement and security. This is a fully onsite role. Principal Duties and ResponsibilitiesInfrastructure ManagementDesign, implement, and maintain a robust IT infrastructure, including servers and virtualization platforms.Administer and optimize Windows Server, Linux systems, and hybrid cloud infrastructures.Maintain comprehensive system documentation, network diagrams, and Standard Operating Procedures (SOPs).Network AdministrationConfigure, manage, and troubleshoot enterprise networking infrastructure (routers, switches, firewalls, wireless access points).Implement and maintain network security protocols, VLANs, VPNs, and network segmentation.Manage DNS, DHCP, Directory As a Service, and other core network services.Monitor network performance, analyze bandwidth utilization, and implement Quality of Service (QoS) policies.Troubleshoot complex network connectivity issues and implement effective solutions.Develop, implement, and maintain automation scripts (Python, PowerShell, Bash) to streamline repetitive tasks and improve operational efficiency.Utilize Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible) for consistent and scalable infrastructure deployment.Build and maintain monitoring and alerting solutions using tools like Prometheus, Grafana, or Nagios.Automate system provisioning and develop custom scripts for system maintenance and reporting.Security & ComplianceImplement and enforce IT security policies, access controls, and data protection measures.Manage endpoint security solutions and patch management processes.Manage user authentication systems, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and privileged access management.Respond to and manage security incidents, implementing established incident response procedures.User Endpoint Setup & OnboardingPlan and execute comprehensive onboarding procedures for new employees, ensuring a seamless first-day experience.Configure, deploy, and manage workstations (laptops, tablets) and company-approved software across Windows, macOS, Linux, iOS, and Android platforms.Provision user credentials, configure VPN clients, shared drives, and ensure security compliance for all new user accounts.Implement and manage Mobile Device Management (MDM) solutions for corporate smartphones and tablets.Manage user offboarding procedures, including account deactivation, data backup, and equipment retrieval.System Maintenance & OptimizationPerform regular system updates, patches, security hardening, and troubleshooting of complex system errors.Plan and execute system upgrades with minimal downtime.Optimize system configurations for performance, reliability, and cost efficiency, maintaining high availability and redundancy across critical systems.