Job Description
Key ResponsibilitiesManage all digital and social media channels, ensuring consistent brand visibility, audience engagement, and timely content posting.Handle customer inquiries, messages, and leads from social platforms, ensuring prompt follow-up and effective conversion into sales opportunities.Develop and execute digital marketing campaigns, promotions, and lead-generation strategies to drive business growth.Monitor and manage daily online interactions, maintaining a positive customer experience across all channels.Prepare and submit daily, weekly, and monthly reports on digital performance, customer engagement, leads, and conversions.Track social media trends, monitor competitor activities, and recommend strategies to improve digital presence and sales performance.
Responsibilities + Skills
Education
Bachelors degree in Marketing, Mass Communication, Business Administration, Digital Marketing, or any related field.35 years of proven experience in digital marketing, social media management, online sales, or customer engagement roles.Strong understanding of social media management, lead generation, customer engagement, and digital sales strategies.Proficiency in tools such as Meta Business Suite, Canva, Google Analytics, CRM tools, and Microsoft Office Suite.Excellent communication, reporting, customer relationship management, and multitasking skills.
Experience