Customer Service Representative

Job Description

Job DescriptionRespond to inbound inquiries and leads generated through various channels, including phone calls, emails, and website inquiries.Build rapport with potential clients, understand their real estate needs and goals, and guide them through the initial stages of the buying or selling process.Schedule appointments and inspection of sites for clients with our agents and surveyor.Follow up with leads and inquiries to nurture relationships and convert potential clients into active clients.Maintain accurate and up-to-date records of client interactions.Collaborate with real estate agents and other team members to ensure a seamless and efficient experience for clients.Assist with administrative tasks, such as document management, data entry, and general office support.

Responsibilities + Skills

Proven experience in customer service or sales, preferably in the real estate industry.Excellent oral and written communication skills, with a professional and friendly demeanor.

Education

HND, B.Sc in any related discipline

Experience

Job Summary

  • Published on: Saturday, 20th April 2024
  • Designation: Customer Service Representative
  • industry: Education
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Plateau
  • Salary: 0
  • Gender:
  • Application Deadline: Saturday, 20th April 2024

About the Company

  • Company Name: Excel and Grace Consulting.
  • Address:
  • Website:
  • Company Profile:
  • Excel and Grace Consulting is a key player in financial & business consulting, providing financial advisory services to people and organizations in Nigeria. Endowed with seasoned Consultants in Human Capital Development, Business Development, Accounting, Operations Management, Project management, Banking, Marketing, Brand Development, and so many other fields, Excel and Grace has adequately positioned itself as a solution provider. 

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