Job description
Job Description/RequirementsAt Dangote Group, we believe in delivering exceptional experiences to our customers. We are seeking a passionate and experienced Customer Service Manager who will be responsible for managing customer complaints, conducting investigations and reconciliations, providing guidance on processes, performing sales audits, and overseeing call center operations. This role requires a proactive leader with strong problem-solving skills and a deep understanding of the oil and gas refining sector
Responsibilities & skills
Education
Bachelors degree in the Arts. A Masters degree or professional certifications is a plus.
Experience
Minimum of 5 years of experience in customer service management, with at least (2) years in a supervisory role within the oil and gas industry.
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dangote group job recruitment
Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa
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