Client Onboarding Quality Manager Communication Skills

Job Description

Full job descriptionWho we areMoniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.Since 2019, Moniepoint's technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes the majority of the POS transactions in Nigeria.At Moniepoint, we are redefining our industry. After 9 years of building products with an obsession to make payments more reliable, and to help business owners achieve financial happiness, we are now building our business in the UK.Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.About the role:Location: Nigeria (Hybrid)We are seeking an experienced and detail-oriented Financial Crime professional to join our team as the CDD Quality Control Manager. In this pivotal role, you will ensure that Customer Due Diligence reviews — particularly around AML screening — meet the highest standards.To be successful in this role, you will have significant experience in financial crime compliance, with a strong focus on AML screening, PEPs, adverse media, and enhanced due diligence. You are passionate about maintaining high standards and understand the critical role that quality assurance plays in effective financial crime risk management.You will thrive in a fast-paced, high-growth environment, and bring both a strategic view and a hands-on approach to day-to-day operations.As a person, you are collaborative, meticulous, and driven by a strong sense of accountability. You are a natural coach and motivator who builds trust and credibility across functions and locations.

Responsibilities + Skills

Education

Minimum 5 years experience in AML/Fincrime in highly regulated environment e.g. Banking, Consultancy firmGood understanding and experience of AML, CDD & EDDQuick learner and ability to work in a fast-paced environment whilst maintaining meticulous attention to detail.Strong interpersonal and exemplary communication skills (written as well as verbal).Enjoys working in a team environment.Can prioritise and manage workflows and multi-task.

Experience

Job Summary

  • Published on: Friday, 2nd January 2026
  • Designation: Client Onboarding Quality Manager
  • industry: Accounting & Finance Jobs
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Adamawa
  • Salary: 0
  • Gender:
  • Application Deadline: Friday, 2nd January 2026

About the Company

  • Company Name: Moniepoint Incorporated.
  • Address:
  • Website: https://moniepoint.com/
  • Company Profile:
  • Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale. 

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