Job description
Full job descriptionWho we areMoniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria's largest merchant acquirer.About the roleThe Business Lead, Field Verification will be responsible for designing, managing, and scaling Moniepoint's end-to-end field verification operations for loan customers. This role ensures that customer and business information is accurately verified, risks are mitigated, and the loans business continues to grow sustainably.The ideal candidate is a strong operator with experience leading field teams at scale, balancing efficiency with compliance, and leveraging technology for operational excellence.Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.Key ResponsibilitiesStrategy & LeadershipDefine and execute the overall strategy for customer and business field verification within the Loans Department.Lead, coach, and develop a distributed team of field verification officers, supervisors, and regional leads.Drive process improvements to ensure scalable, efficient, and compliant field verification.Operational ExcellenceOversee field verification of loan applicants, guarantors, and businesses across Nigeria.Implement technology-driven verification tools (geo-tagging, mobile apps, photo capture, digital checklists).Monitor verification turnaround times, accuracy rates, and efficiency KPIs.Manage relationships with third-party verification partners, where applicable.
Responsibilities & skills
Education
Bachelor's degree in Business, Finance, Risk Management, or related field; MBA or professional certification is a plus.
Experience
Minimum 710 years' experience in credit risk operations, field verification, or related functions, ideally in fintech, banking, or microfinance.Proven track record of leading large field or distributed teams across multiple regions.
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Moniepoint Incorporated
Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.
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