Job Description
Based within our Customer Monitoring Centre in Cheetham Hill - Manchester, our Customer Service Advisors are the first point of contact for all of our customers, support with everything from account queries, technical support to live Monitoring. You will build relationships with customers and take ownership of all enquiries ensuring the service and support you provide is the very best available. Working within a team of experts where each member of staff is rewarded with on-going training, cross-skilling and fantastic career progression opportunities, enabling you to forge a lasting and rewarding future with a market-leading brand in a secure and expanding marketplace.
Responsibilities + Skills
We look for ambition and willingness to learn rather than extensive experience as we like our employees to progress within our business.
Education
Providing customers with advice on how to operate and test their security systemsBooking engineer visits, liaising with engineers and customers regarding bookings
Experience