Job Description

We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.With your guidance, your store will always remain a safe place to work and shop.You will be Responsible ForI know my customers and serving them with passion and pride, giving great natural service.I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.Putting into practice the training I have received to ensure we work all work safely.Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.Being myself, living our values, making everyone feel welcome and always following our policies.Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.