Job Description

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express different perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.The AstraZeneca IT function has undergone significant IT transformation to improve performance and perception of IT and is now focusing on being digital to deliver business values along with delivering a great experience and overall service excellence as part of our IT Strategy. AstraZeneca’s Workplace & Enterprise Services function is committed to deliver excellent service and technologies to ensure our IT services meet current and future business needs.The Workplace & Enterprise Services (WES) team is accountable for:Ensuring our workforce has the right tools and services to be most effective in their workplace. This includes end user devices and operating systems, printing, collaboration tools and conferencing. All of which must work seamlessly and continue to be current and relevant to the business.The provision of Enterprise Management, Monitoring and Security tools used across the broader AZIT organization, driving availability through proactive, pre-emptive management of our infrastructure.The Enterprise Service Management platform (ServiceNow), driving and delivery automation and optimization to ensure that our processes are as efficient and effective as possible.Lifecycle and currency across our infrastructure, including End User, Server and Networks environments.