Job description
Job Description The Business Solutions Representative, Retain and Grow, manages a portfolio of existing customer accounts within a designated industry sector, geographical area, or line of business that generate, or have the potential to generate, a minimum pre-defined revenue. The Representative proactively identifies sales opportunities of tailored business solutions for existing customers that are aligned with Canada Post sales strategies, ensure ongoing customer satisfaction, and increase customer loyalty. In collaboration with Canada Post internal contacts, the Business Solutions Representative, Retain and Grow, assesses customer risk and growth potential and develops appropriate sales contracts, and action plans to maintain and grow sales revenue. The Representaitve is accountable for meeting individual and team target sales performance goals.
Responsibilities & skills
Education
6. Captures, maintains, updates, and tracks all information related to sales activities (including customer contact information, market, and competitive intelligence) in relevant corporate database systems.
Experience
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Canada Post
From Nova Scotia to British Columbia, from the Yukon Territory to Newfoundland, Canada Post is at the door. The government-owned company delivers approximately 11 billion pieces of mail to some 15 million Canadian residential and business addresses each year. It operates from more than 20 major plants and numerous other processing facilities nationwide, and it maintains about 6,600 post offices. Postal operations represent about 80% of consolidated revenues. Canada Post also owns controlling stakes in Purolator Courier, a Canadian overnight delivery company, SCI Group, which provides supply chain management services, and joint venture Innovapost, which handles the Group's computing and information systems.
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