Job Description The Business Solutions Representative, Retain and Grow, manages a portfolio of existing customer accounts within a designated industry sector, geographical area, or line of business that generate, or have the potential to generate, a minimum pre-defined revenue. The Representative proactively identifies sales opportunities of tailored business solutions for existing customers that are aligned with Canada Post sales strategies, ensure ongoing customer satisfaction, and increase customer loyalty. In collaboration with Canada Post internal contacts, the Business Solutions Representative, Retain and Grow, assesses customer risk and growth potential and develops appropriate sales contracts, and action plans to maintain and grow sales revenue. The Representaitve is accountable for meeting individual and team target sales performance goals. 

6. Captures, maintains, updates, and tracks all information related to sales activities (including customer contact information, market, and competitive intelligence) in relevant corporate database systems.