Job Description
As a Human Resources Generalist, you will work with leadership and specialists to contribute to Teleperformance’s culture of collaboration, accountability and FUN – making Teleperformance a Great Place to Work ™. You will support the strategy and operations of our employee experience including assisting with the onboarding of new employees, navigating and solving employee relations matters, and collaborating with supervisors and managers on people management matters. En tant que généraliste en ressources humaines, vous travaillerez avec des dirigeants et des spécialistes pour contribuer à la culture de collaboration, de responsabilisation et de PLAISIR de Teleperformance. faire de Teleperformance un endroit où il fait bon travailler ™. Vous appuierez la stratégie et les opérations de notre expérience employé, y compris l’aide à l’intégration des nouveaux employés, la navigation et la résolution des questions de relations avec les employés. et établir des partenariats avec les superviseurs et les gestionnaires sur les questions de gestion des personnes. Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We are the largest interaction expert team in the market, connecting with more than 35% of the world population each year. Inspired to be our best at TP in Canada! Express yourself in a diverse and inclusive workplace, get to meet awesome people, and build your career in a great work environment. With over 2,000 employees virtually coast to coast and in 2 offices at the heart of Montreal and Toronto, TP in Canada has been recertified as a Great Place to Work in 2023 now three consecutive years. Come curate your career and Discover TP in Canada today!
Responsibilities + Skills
Demonstration of strong time and work management skills with a progressive, people forward attitude.Strong knowledge of provincial employment law and regulatory bodies including CNESSTExperience with MS Excel, Word and PowerPoint.Must produce documentation verifying eligibility to work in Canada
Education
Fluent in French and EnglishAt least five (5+) years experience in a Human Resources role that includes coaching, employee relations, recruiting, compensation, training, leave management and/or HR project or program implementation
Experience