Job description
Why this role is important? To manage resources of the Beauty department in order to maximize and achieve sales targets. The ideal Beauty Manager will:Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trust DUTIES & RESPONSIBILITIES:SALES EXPECTATIONS:Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targetsSells to customers and coaches / mentors staff in selling skillsEnsures sales maximized through developing effective sales techniquesEnsures staff achieve productivity objectives CUSTOMER SERVICE:Always put the Customer first and provides superior customer serviceMonitors and communicates CSI survey results and objectives with team membersActively models the desired behavior with eClienteling to provide superior customer serviceBooks appointments for events and manages annual incremental event schedulePromotes products through marketing and encourages use of the PC Optimum programEnsures staff are trained to beauty sales standards
Responsibilities & skills
Education
Planning, Judgment and Decision MakingIndependent thinking and decision making when dealing with issues related to customers needsThis position requires the ability to act upon tasks and goals outlined by management
Experience
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