Job Description

A luxury five-star hotel located in Sydney’s CBD. They are renowned for exceptional guest experiences, premium dining, and world-class event spaces.Please note: You must be an Australian citizen, hold Permanent Residency or have full working rights with no restrictions to apply.Your new roleYou will lead the Front Office team as Front Office Manager, ensuring smooth operations and outstanding service delivery. Responsibilities include: Developing and executing the department’s business plan.Setting goals and implementing action plans.Managing recruitment, training, and performance reviews.Optimising productivity through effective rostering and work practices.Driving guest satisfaction and continuous improvement.Maintaining strong communication across all levels.Managing the front office, concierge and lounge spaces