Job Description
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAt ANZ, our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business, or saving for things big or small.As a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.
Responsibilities + Skills
Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,
Education
Experience in being a user and promoter of technology - working knowledge in using different digital channels is an advantage,Ability to multi-task and highly adaptable to change and ambiguity,Willingness to work in a collaborative team environment,Sound understanding of compliance, andExcellent communication and interpersonal skills.
Experience
