Job Description
Use your passion and curiosity for people, and put them at the centre of everything you doAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer’s end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions. You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.
Responsibilities + Skills
Be part of a collaborative team and act as a role model and peer coach to deliver the best possible customer experience,Contribute to a significant uplift in customer engagement and advocacy, and create real customer value,Actively participate in and support bank programs and initiatives,Take responsibility to know your customer from a risk perspective, and
Education
Provide our customers with a seamless branch experience by meeting each customers end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions,
Experience
