Job Description
System Integration & API Engineering: Design, build, and maintain robust custom integrations, middleware, and webhooks connecting 3P SaaS tools (e.g., Atlassian/JSM, enterprise AI tools, developer software) with internal systems.Tool Optimization & Rationalization: Partner with SAM/HAM, DevInfra, and procurement teams to evaluate new software requests, track usage metrics, and streamline the enterprise SaaS footprint.Automation & Workflow Engineering: Write scripts and build data pipelines to automate end-user provisioning, budget/wallet token allocations, and cross-platform data syncs.Technical Support & Troubleshooting: Act as the primary technical point of contact for complex app integrations, resolving system failures alongside external vendors and internal IT teams.Experience managing or deploying developer AI integrations (e.g., OpenAI, Anthropic, Cursor APIs) and enterprise usage tracking frameworks.Vendor & SLA Oversight: Manage third-party software vendors, negotiate support contracts, and enforce Service Level Agreements (SLAs).Budgeting & Licensing: Track software licensing compliance, seat utilization, and cost-center budgets.Cross-Functional Alignment: Translate business department requests into actionable technical requirements for IT and development teams.
Responsibilities + Skills
Education
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Experience
