Job description
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayOverview Of The Role:The Support Staff role at Ace Hardware involves maintaining a clean, organized, and shoppable store environment that enhances the customer's shopping experience. This role is crucial for driving store sales through effective use of selling techniques and comprehensive product knowledge. Success in this role will be measured by meeting sales targets, operating the POS system efficiently, adhering to store procedures, and contributing to a positive corporate image through merchandising.What You Will Do:Customer Service Provide high-level customer service, both internal and external, by being aware of product categories and assisting customers in a professional manner.Ensure customers have a complete shopping experience by maintaining tidy and organized store areas.Sales Operations Operate the point of sale (POS) system as needed, maintaining high accuracy in all transactions.Utilize selling techniques and product knowledge to drive sales, meeting targets and increasing revenue through add-on sales.Product Knowledge and Merchandising Actively learn and understand the uses and benefits of products to advise customers accurately.Apply merchandising principles to ensure the store reflects a corporate image and is visually appealing.Assist in receiving deliveries and displaying goods according to approved procedures, ensuring products are available for customer purchase.
Responsibilities & skills
Education
Completion of secondary school education.At least 2 years of experience in a retail environment.Knowledge of store operations and point of sale systems.Ability to learn and apply merchandising principles after training.
Experience
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Al-Futtaim Group
At Al-Futtaim, we recognise that investing in our people is the most important investment we will ever make, and the best way to ensure we achieve our business goals together.We have come a long way and to grow in today’s competitive and ever changing global economy, we have set our sights and standards high – and seek to exceed them. Our strength is in our diversity; in the 100+ nationalities that make up our workforce, in the vast portfolio of international brands that we represent, and the many countries that we now operate in.The only way we can grow together as a strong and cohesive global organisation is through our strongest asset – our people. We offer employees numerous career opportunities, in a culture that rewards quality performance and supports them in their journey to success, all whilst working for world famous brands.
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