Job description
We are looking for a talented Senior Product Safety and Compliance Manager to help shape how product safety is managed across Africa, the Middle East, and Türkiye (AMET). You will own the regional product safety risk position, deciding how Amazon's safety policies apply to the specific risks and regulations of our region.You will work with stakeholder teams including Selling Partner, Business, Legal, Customer Service, and Technology, and represent Amazon directly to regulatory authorities across the region. You will assess high-risk product categories, evaluate product test results, and apply the right mix of controls to reduce safety risk precisely, protecting customers while enabling the business to grow. You will bring together regional risk judgment, localization, and regulatory engagement to build and own the programs that make product safety work end to end across AMET stores.Key job responsibilitiesOwn regional product safety risk and ensure regulatory requirements are met across Amazon's supply and customer operations in the AMET region.Lead efforts to review and localize validation processes for newly onboarded, highly regulated products.Collaborate with external regulatory authorities and design schemes to ensure product safety across AMET Amazon stores.Drive resolution of product safety issues raised through customer complaints, customer reviews, internal follow-up actions, and product recall requests from external bodies.Design, implement, and maintain product safety processes that interface with cross-functional teams and use classification and restriction databases.
Responsibilities & skills
Education
Bachelor's degree or equivalent6+ years of program or project management experience
Experience
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Amazon
All Amazon teams and businesses, from Prime delivery to AWS, are guided by four key tenets: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.We are driven by the excitement of building technologies, inventing products, and providing services that transform the way our customers live their lives and run their businesses.
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