Job description
The Senior Manager – Operations Integration supports the integration of RBL Operations into Group Operations by coordinating assigned operational workstreams, maintaining detailed execution plans, tracking milestones, dependencies and actions, and working closely with RBL Operations counterparts and ENBD Operations teams to progress agreed integration activities.The role supports process and service alignment, operational migration readiness, capacity and workforce inputs, controls coordination, productivity initiatives, service continuity and post-migration stabilization, while ensuring risks, issues and decisions are highlighted and escalated through the appropriate governance forums. Roles & ResponsibilitiesMaintain workstream plans and timelinesAssess current and target operating statesTrack TOM implementation actionsIdentify dependencies and transition prioritiesPrepare operations inputs for reviewMap product servicing processes and backlogsReview pricing and benchmarking inputsTrack in-flight servicing requirementsIdentify overlaps and rationalization areasSupport service and efficiency improvementsAssess activities for centralization opportunitiesSupport consolidation of operations activities
Responsibilities & skills
Education
Bachelors degree in Business Administration, Operations Management, Banking, Finance, Commerce, or related disciplineMBA (preferred)PMP / PRINCE2Operations excellence / Lean Certification (Preferred)Lean Six Sigma8+ years of experience with 4+ years in Banking or Financial Services and experience supporting operational transformation, integration, or process improvement initiativesExperience in merger integration or operational transition activities preferredPrior experience in operations, service delivery, project coordination, or process improvement preferred
Experience
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Emirates
Just as Dubai aims to rise among the ranks of the world's major cities, Emirates wants to take its place among the world's leading airlines. The carrier provides scheduled passenger and cargo services to more than 100 destinations in about 60 countries around the globe. Emirates operates a fleet of more than 130 Boeing and Airbus jets and about 10 cargo freighters. The airline is owned by the government of Dubai, one of seven city-states that makes up the United Arab Emirates (UAE). Emirates is part of the Emirates Group, which also includes airport management and travel agencies (Dnata), and business technology (Mercator).
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