The Senior Manager – Operations Integration supports the integration of RBL Operations into Group Operations by coordinating assigned operational workstreams, maintaining detailed execution plans, tracking milestones, dependencies and actions, and working closely with RBL Operations counterparts and ENBD Operations teams to progress agreed integration activities.The role supports process and service alignment, operational migration readiness, capacity and workforce inputs, controls coordination, productivity initiatives, service continuity and post-migration stabilization, while ensuring risks, issues and decisions are highlighted and escalated through the appropriate governance forums. Roles & ResponsibilitiesMaintain workstream plans and timelinesAssess current and target operating statesTrack TOM implementation actionsIdentify dependencies and transition prioritiesPrepare operations inputs for reviewMap product servicing processes and backlogsReview pricing and benchmarking inputsTrack in-flight servicing requirementsIdentify overlaps and rationalization areasSupport service and efficiency improvementsAssess activities for centralization opportunitiesSupport consolidation of operations activities

Bachelors degree in Business Administration, Operations Management, Banking, Finance, Commerce, or related disciplineMBA (preferred)PMP / PRINCE2Operations excellence / Lean Certification (Preferred)Lean Six Sigma8+ years of experience with 4+ years in Banking or Financial Services and experience supporting operational transformation, integration, or process improvement initiativesExperience in merger integration or operational transition activities preferredPrior experience in operations, service delivery, project coordination, or process improvement preferred