Job description
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations. Overview of the role:As a Personal Service Technician (PST), you will play a critical role in delivering an exceptional ownership experience for Polestar customers across the UAE. Combining advanced technical expertise with customer-facing responsibilities, you will be responsible for the complete workshop journey, from service booking and vehicle reception through diagnosis, repair, invoicing, and vehicle handover. You will utilize advanced diagnostic tools and OEM repair procedures to identify and rectify faults efficiently while ensuring compliance with Polestar and Al-Futtaim standards. This role requires a technician who is passionate about electric vehicle technology, committed to a "Fix It Right First Time" approach, and dedicated to delivering outstanding customer satisfaction.
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Al-Futtaim Group
At Al-Futtaim, we recognise that investing in our people is the most important investment we will ever make, and the best way to ensure we achieve our business goals together.We have come a long way and to grow in today’s competitive and ever changing global economy, we have set our sights and standards high – and seek to exceed them. Our strength is in our diversity; in the 100+ nationalities that make up our workforce, in the vast portfolio of international brands that we represent, and the many countries that we now operate in.The only way we can grow together as a strong and cohesive global organisation is through our strongest asset – our people. We offer employees numerous career opportunities, in a culture that rewards quality performance and supports them in their journey to success, all whilst working for world famous brands.
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