Job description
Full job descriptionBeing successful with this application will enable you to join an industry leader of Domestic Services here in Dubai. Joining our professional and experienced Customer Service Team where you can display your outstanding skills and competencies and grow and develop further with our excellent onsite training and mentoring.Immediate opening- Joining for 1st September or before.Working between 2 shifts: 8am- 5pm or 10am- 7pm 5.5 days per week.This position will involve the management of various types of contracts including but not limited to; outsourcing employment contract, visa sponsorship management and on-demand service.Preparing weekly, monthly, quarterly, and annual reports for senior management on status of current contracts & payment or as requested.
Responsibilities & skills
Work effectively as part of a team to ensure the sale is completed and customer satisfaction is met throughout the transaction.
Education
Deliver a high level of customer service, displaying excellent language skills per client, for example Bilingual in English or Arabic, written and oral.Ensure that a high level of quality standard and attention to detail is applied throughout, and the correct information is obtained from the customer for the use of contracts, changes in services, and renewals.
Experience
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Talent Pal
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
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