Job Description
To specifically attend to client’s complaints on behalf of the company for the short - term insurance. To provide and facilitate informed, helpful, educative solutions to aggrieved clients to overturn their service experience journey from unsatisfactory to satisfactory and to provide long term solution to the business whilst acting as the custodians of Treating Customers Fairly (TCF). To help client via all platforms i.e., Call Centre, social media and other mandated platforms.
Responsibilities + Skills
Education
Experience RequiredInsurance & Asset Management3-4 years industry related experience for both short term/long term. Working experience in the position. Broad personal lines insurance experience
Experience
