Job Description

Job Description Hello Future Solution Strategist!RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.The role entails liaising closely with clients to influence and enable clients to derive optimal benefit from the full functionality of solutions suite.Are you someone who can:Initiate dialogue to build professional working relationships with all stakeholders displaying excellent abilities to listen, advise, influence, negotiate, and present at all levelsLead and facilitate difficult conflict situations into consensual agreementsIntegrate opinions and information provided by various sources to make strategic decisionsAdapt communication styles to meet the needs of different audiencesContinually scan the industry to identify opportunities to create strategic partnerships with key individuals and bodiesFind opportunities to leverage relationships and promote knowledge sharing ideas and insightsUnderstand the client or potential clients business business processes system requirements banking needs and key strategyPerform a needs analysis be the client interface and facilitate client workshopsUnderstand traditional and nontraditional competitor offerings and strategiesUnderstand international best practices and behavioural trends in corporateUnderstand the assigned market sector and segmentBe the Coverage contact person for productsUnderstand important aspects of products, such as functionality, shortcomings, benefits for clients, operational support processes and the new product pipeline developmentProvide prioritised and detailed client requirements to the product housesEnsure that marketing collateral is up to date and available for all to use brochures MS Word content and PowerPoint slidesDesign the implementation plan and coordinate the rollout of the plan with the client BU specialists and Service ManagersManage the solution design client engagement and client interface using project management disciplinesDesign, develop, and implement banking solutions that meet and exceed client needs in consultation with the FirstRand products houseInfluence product development priorities based on strong business casesProject manage the onboarding of clients using the complex solutions in conjunction with the relationship product and service teamsDesign the implementation plan and coordinate the rollout of the plan with the client BU specialists and Service ManagersCoordinate the client documentation SLAs legal agreements new processes to be implemented clienttraining and testing or piloting internal and external communications and change managementRespond to complex solicited and unsolicited requests for proposals or RFPs, and proposals using professional high-quality presentations and documentationsCollate client presentations generic proposals and tender specific responsesCoordinate stakeholder engagement to solicit contentand inputBe the liaison between legal compliance and pricingCreate end to end value propositions that include current and new product and solution sets pricingservice and channel delivery model that meet current and anticipated future client needsProvide input and guidance on pricing as part of the solutionUnderstand the new product commercialisation roadmap and strategic innovations taking place across the bankDesign integrated and bankwide solutions that apply hook and honeypot thinking and achieve increased market share share of wallet and revenue diversificationDemonstrate pride in the organisations brand services and products by consistently delivering on the brands promiseFollow through to ensure that personal quality and productivity standards are consistently and accurately maintainedStay relevant and up to date with legislations and new developmentsMaintain a positive attitude and respond openly to feedbackHandle stress in ways that do not negatively impact othersPlan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standardsTake ownership of personal career development leveraging formal and informal opportunitiesRead situations and organisational realitiesSet aside personal agenda for the greater goodAct in an ethical transparent and morally defensible manner including highlighting unethical practicesShare debate and communicate learningsFlag and debate issues constructivelyPromote a friendly cooperative climate