Job Description
The incumbent in the position of a Reservationist is to:be familiar with the average room rate and occupancies in the surrounding area.keep abreast on events happening in the surrounding areas.deal with / and follow up on all enquiries timeously.provide clients with accurate information with regards to availability, room types, hotel facilities and ratesensure that all prepared correspondence is accurate & filed dailyforward correspondence to relevant properties for daily handover as per procedureensure that all relevant fields within booking screen are correctly and accurately completedensure that bookings are recorded manually in the event of system shut-down and input correctly onto system thereafterensure that all guaranteed bookings are confirmed
Responsibilities + Skills
Able to do advanced accounting and mathematical calculationsShould be able to work unsupervisedTo be loyal to the brand
Education
The incumbent should be computer literateProfessional telephone mannerLanguage speak/write in english
Experience
