Job Description
Job DescriptionTo deliver a quality service and manage service gaps realised by clients as they engage through the bank's various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the bank's rewards programme. Mainly driven via campaigns execution and reactive response to client demands.
Responsibilities + Skills
Education
34 years banking experience within Personal and Private Banking, with exposure to Prestige / Affluent client segments.FAIS-aligned experience must meet Fit and Proper requirements, able to operate without supervision for intermediary services and under supervision for advice.Branch and client servicing exposure practical experience in a physical, virtual, or voice branch environment, with strong knowledge of bank processes, policies, and products.
Experience