Job Description
Job DescriptionJob Purpose:Manage existing client relationship while building new and sustainable client relationships with Public Sector clientsArticulate and set the desired Transaction Banking client plan and specific client strategy to ensure that key Transaction Banking Clients are retained, their revenue is grown, and the client experience is improvedImplement effective sales strategies and plans to ensure delivery of Transaction Banking client plans in order to exceed both Transaction Banking financial targets and the quality of client experience targets (CSI)Implement effective sales strategies and plans to ensure delivery of Transaction Banking client plans for new client opportunities with annual projected revenues of less than twenty million Rand.Define and manage the desires Transaction Banking financial performance for the Transaction Banking clients and ensure that the clients receive the best client experienceProvide Cash Management Solutions for Transaction Banking ClientsPartner and Collaborate with broader Transaction Banking, Client Coverage and Credit stakeholders to deliver the desired client resultsCompile and execute client proposals including responding to Requests for Proposals (“RFPs) from clients in order to win businessDemonstrate level of understanding of Public Sector frame works and regulations in order to advise the client appropriately.Outputs:Client Solutioning and Onboarding:Spend time with current and potential new clients and understand their businessDevelop a deep understanding of clients' strategic objectives, their business value chains and the sectors within which they operateLead the development of Transaction Banking innovative solutions tailored to the specific sector(s) needs which will allow Transaction Banking to meet the sector(s) business requirements.Foster long term client relationships with you and the bank through client centric engagements with the client, and by expanding the bank's touch points at all levels throughout the client.Maintain a proficient and relevant knowledge of Transaction Banking of Cash Management products, pricing, services and capabilities across the team and other Transaction Banking geographies to ensure relevant and informed client conversations.Build trusted advisor status by engaging in value adding strategic conversations with clients, anticipating their needs and responding proactively to those needsDeliver the group to the client through the coordination of appropriate TBCT representative of the bank's entire value proposition, and ensure their ongoing effectiveness in creating value to the client and the bankAccount Management:Develop an in-depth knowledge of the key clients’ strategy, business context, financial performance and their Working Capital to unlock opportunities for Transaction Banking Undertake an ongoing review of the client business to ensure detail understanding ensure that the Transaction Banking solutions that the clients utilizes are refreshed constantly.Effective management of business revenue key drivers and align sales plans to achieve the required corrective actions.Actively manage the deal pipeline and drive both strategic and operational collaboration with all other areas of CIB, PBB, and Africa regions in order to convert the opportunities for Transaction Banking and the bank as a whole.Effective management of the Public Sector clients and management of their revenue.Creation of key account plans for Public Sector clients and drive collaborations with Trade and Investor Service, Investment Banking (IB) and Global Markets (GM) to ensure there is a Sector coordinated client plans
Responsibilities + Skills
Take ownership for the client centricity agenda in the Transaction Banking sector(s) ensuring that any new product, process, or service design initiative is well articulated and supported in order to better meet the clients needs.
Education
Build an understanding of current and targeted client share of walletCoordinate the consolidation of annual client revenue budgets and influence final outcomeActive management of the client pricing and refundsActive management of the client solutions, data and profiles
Experience