Job Description

Apply on employer siteIs your resume a good match?Use AI to find out how well the skills on your resume fit this job description.Upload your resume The Customer Support Representative will be responsible for ensuring that customer’s queries and correspondence are resolved through all our channels of communication. The key focus of this role will be to give our customers the best shopping experience ever.Qualifications: Grade 122-3 years customer care experience within a call centre environmentKnowledge of the National Credit Act (NCA), Consumer Protection Act (CPA), Protection of Personal Information Act (POPI), ICASA regulations.Knowledge of online purchaseExcellent communication skills in English (Written & verbal). Responsibilities: Effectively respond to all requests and queries from customersEnsure mrpmoney standards are adhered to when dealing with customer calls and correspondence