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FirstRand
Manufacturing

Claims Assessor-2

FirstRand cape town Full-time

Job description

Responsible for the assessment, investigation, and validation of complex and high-value long-term insurance claims, ensuring alignment with the organisation’s strategic objectives, governance frameworks, and service standards. This job requires sound judgment to manage sensitive claims such as funeral, death, disability, dread disease, and retrenchment, while maintaining a strong focus on customer experience and risk mitigation.Hello Future Motor Claims Handler, Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in FR Short Term Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Are you someone who can:Administrate Short Term Motor ClaimsManage the claim from the claim registration to finalizationBe customer centric.Manage your time to ensure all short-term motor claims are attended to in set turnaround timesManage customer and supplier complaintsPay attention to details Manage personal development to increase own skills and competencies 

Responsibilities & skills

Education

Adaptable and curiousHave a proven successful track record.Thrive in a collaborative environment.

Experience

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About the company

FirstRand

FirstRand knows firsthand about banking. The company's FirstRand Bank Holdings operates FirstRand Bank and First National Bank in southern Africa, as well as asset financing firm WesBank and investment bank Rand Merchant Bank. FirstRand Limited owns and operates more than 750 branches and approximately 6,000 ATMs in South Africa, Botswana, Lesotho, Mozambique, Namibia, Swaziland, and Zambia. It also has a presence on every continent except Antarctica, with an international focus on Asia, Australia, the Middle East, and the UK. The company's activities encompass retail and private banking, corporate and investment banking, insurance, and asset management. 
PO Box 650149 Benmore, 2010www.firstrand.co.za
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