Responsible for the assessment, investigation, and validation of complex and high-value long-term insurance claims, ensuring alignment with the organisation’s strategic objectives, governance frameworks, and service standards. This job requires sound judgment to manage sensitive claims such as funeral, death, disability, dread disease, and retrenchment, while maintaining a strong focus on customer experience and risk mitigation.Hello Future Motor Claims Handler, Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in FR Short Term Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Are you someone who can:Administrate Short Term Motor ClaimsManage the claim from the claim registration to finalizationBe customer centric.Manage your time to ensure all short-term motor claims are attended to in set turnaround timesManage customer and supplier complaintsPay attention to details Manage personal development to increase own skills and competencies 

Adaptable and curiousHave a proven successful track record.Thrive in a collaborative environment.