General Assistant Cashier (KwaMakhi)- Gingindlovu

About our companyClicks GroupIntroductionAre you passionate about service excellence? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a KwaMakhi store for a General Assistant Cashier who will report to the Supervisor. This is a fantastic opportunity to start a career in retail.Job description Job Purpose:To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.Job Objectives:To efficiently execute all operational activities at the point of sale in a timely and efficient manner.To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased.To ensure the safe handling of cash at all times.To make customers aware of promotions in order to positively affect sales.To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staffTo support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. Job knowledge:EssentialBasic understanding of retail operations, including shelf packing and customer serviceKnowledge of cash handling and till procedures (where applicable)Awareness of stock handling, including receiving, unpacking, and rotating stockUnderstanding of customer service principlesBasic knowledge of health, safety, and security practicesFamiliarity with store routines and proceduresDesirableKnowledge of township/low LSM customer needs and buying behaviourBasic awareness of loss prevention (shrinkage control)Understanding of promotions and product displaysFamiliarity with POS systems or card/cash payment method Skills:EssentialStrong customer service skillsGood communication skillsBasic numeracy skills (for cash handling and pricing)Attention to detail (pricing, scanning, packing, stock rotation)Ability to work under pressure in busy environmentsGood teamwork and cooperation Desirable