Job Description
We are a creative technology company with a global and iconic identity. Our mission is simple: We solve problems others ignore. Engineering exciting new technologies which defy convention and pioneer radical re-inventions that work.Right now, we have ambitious plans to continue growing our Direct global business. Much of this direct business will come from existing Dyson owners, so it’s essential that we provide them with the best possible experiences right the way through from purchasing their first Dyson machine, through the full ownership lifecycle, to the point where they return to buy from us again. The impact of the recent changes in the world have propelled the opportunity for digital, opening up a host of new avenues and technologies to explore. As part of the newly formed Connected function, the Connected Experience Design team is responsible for designing the App journeys that maximise our technology and provide the care and support that our owners deserve. Creating the best possible experiences at every point in the journey. Delivering the same attention to detail to each interaction as we do in the engineering of our machines. Our focus is on evolving our suite of Dyson Apps to become broader owner channels, using our expertise and driving innovation, all to design the seamless digital experiences that set us apart from the competition.
Responsibilities + Skills
This role would be supported by a wider research team and research ops, but the successfully individual would be expected to own their projects end-to-end and operate independently as part of a broad, distributed research team
Education
An excellent understanding of how to run qualitative and quantities research/insight projectsComfortable with short turnaround research sprints. Or longer-term studies that build over time.
Experience