Job Description

Coordinate daily inbound/outbound shipping schedule for area of responsibility.Prepare shipping documents.Co-ordinate with forwarders and other service providers to ensure deliveries meet customer/business requirements.Review open delivery orders daily and work with Operations Team to ensure packing can be completed on time for shipment.Reviews all vital shipping documents and communicates details to relevant internal/external parties or customers once the shipment has been completed.Coordinate international/domestic orders and schedule appropriate shipments with transport service providers, determining appropriate mode of shipment, that is consolidated or express or other best routing, and ensuring that POD is acquired for each shipment.Resolve issues with internal parties to ensure shipments meet Customer/Operational expectationsSupport in the investigation of internal/external customer complaints to find the root causes and advise appropriate solution to resolve them.