Job Description

ResponsibilitiesAbout the teamThe Issue Risk Prevention team in Trust & Safety is responsible for identifying, investigating, and synthesizing systemic risk signals across geographies, product features, and high-harm domains.About the roleReporting to the Issue Risk Prevention Analyst Lead, this role focuses on driving high-quality root cause analysis (RCA), translating risk signals into actionable insights, and enabling durable prevention strategies that support measurable risk reduction.This role will partner closely with Program Managers and cross-functional teams (Product, Policy, Ops, Platform Responsibility, Risk Prevention & Response) to ensure strong analytical foundations for prevention efforts. While not owning day-to-day containment, the team plays a critical role in diagnosing systemic gaps and informing long-term solutions.ResponsibilitiesIdentify emerging and persistent risk patterns across markets, product surfaces and high-harm domainsDrive the analytical strategy for the assigned risk domain, including prioritization of risk topics by assessing severity, scale and recurrence patternsConduct root cause analyses to uncover systemic gaps across product, policy, and operationsGenerate clear, actionable reporting and insights to inform decision makingPartner closely with Issue Risk Prevention Program Managers to shape mitigation strategies with strong analytical groundingMonitor key risk metrics and its data quality, recommending adjustments as necessaryCollaborate with Risk Detection, Risk Containment, Policy and other stakeholders to inform analytical findings, drive discussions and build alignment, broadening impact of the proposed recommendationsQualificationsMinimum Qualification(s)4+ years of experience in Trust & Safety, Risk Analysis or related analytical rolesStrong understanding of the Trust & Safety risk lifecycle (including detection, containment and prevention) and the political, regulatory and cultural landscape of South Asian and/or LATAM markets, with experience addressing localised Trust & Safety challengesExperience with Hate Speech, Harassment or other high harm policy domains at scaleProficiency in data querying and analysis tools (e.g. Excel, SQL) and data extraction from dashboardsAbility to conduct root cause analysis and translate findings into actionable recommendationsExcellent written and verbal communication skills, with the ability to distill complex data insights into concise summariesComfortable operating in an ambiguous and high-stakes environment, moderating trade-offs independentlyPreferred Qualification(s)Strong ability to build relationships and influence cross-functional partners across multiple geographiesExperience with moderation processes and automated risk detection systems applied within Trust & SafetyFamiliarity with AI and automation to improve efficiency and reduce turnaround timeJob InformationTrust & SafetyContent that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.