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Service Delivery Engineer (CSG) (Networks)

Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.  Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!  Make an Impact by:Product evaluations, upgrades implementations, project tasks for systems/network expansion, support, and monitoring systems.Designs and manages the execution of high-quality implementation plans with considerations of factors such as the technical landscape, business drivers and operations, and the schedule requirements of various stakeholders.Performs software patch loading, configuration changes, system and service testing of software/hardware updates, upgrades and roll-out new related products and services.Perform operational duties, standby and escalations in the event of service failures and outages.Liaise and co-ordinate with system vendor(s) for the delivery, testing and timely implementation of new software, hardware and modules.Liaise and co-ordinate with internal integration teams for integration requirements, implementation and deployment.Responsible for multi-vendor/multi-device/platform implementations with geographically dispersed partners, Vendors and/or other service providers.Develop and review test cases for the service based on functionality and operational requirement based on the Functional Specification and Scope of work.

Responsibilities + Skills

Knowledge of 3G, 4G and 5G telecommunications technologies, protocols and standards.

Education

Full suite of health and wellness benefitsOngoing training and development programs

Experience

Job Summary

  • Published on: Saturday, 19th April 2025
  • Designation: Service Delivery Engineer
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Bedok
  • Salary: 0
  • Gender:
  • Application Deadline: Saturday, 19th April 2025

About the Company

  • Company Name: Singtel.
  • Address: Singtel Group Strategic Communications and Brand, 31 Exeter Road, Comcentre #19-00, Singapore 239732
  • Website: https://www.singtel.com
  • Company Profile:
  • The Singtel Group is Asia's leading communications group. We provide a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT)  and digital solutions.Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub.Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services. 

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