Job Description
Consistently meet key performance indicators (KPIs) set by the company.Handle escalated issues from customers, Customer Service, Sales Support, and other internal teams with professionalism and efficiency.Uphold the organization’s Core Values:Cultivate a Growth Mindset, Operate with Integrity, Make Customer First, Maximize Teamwork, Innovate with a Challenger Spirit and Take ownership.
Responsibilities + Skills
Education
Serve as a Singtel brand ambassador, delivering a positive and consistent customer experience.Support the implementation of Customer Experience (CE) strategies within the telesales team.Assist Team Leaders in improving Customer Experience (CE) Score
Experience
