Job Description
ResponsibilitiesAbout the TeamOur team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language and multimodal models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.About the RoleThe Platform Responsibility team is seeking an experienced and strategic Senior Program Manager to lead critical initiatives that uphold the safety, integrity, and accountability of our platform. This role requires a high level of cross-functional coordination, operational rigor, and executive communication.The ideal candidate will possess strong program management expertise, an ability to navigate complex stakeholder landscapes, and a proactive approach to addressing fast-moving and high-impact issues.ResponsibilitiesDrive alignment across cross-functional partners to deliver against platform responsibility metrics. Establish clear operating rhythms, track progress against key performance indicators, and facilitate timely interventions as needed;Provide end-to-end program management for high-priority projects such as AI Moderation and Human Quality Enhancement. Ensure initiatives are delivered on time, within budget, and aligned with broader safety and trust objectives;Lead initiatives focused on managing global moderation resourcing to identify efficiencies and ensure responsible use of moderation spend while safeguarding platform integrity;Act swiftly on time-sensitive matters affecting platform safety. Coordinate across internal teams to ensure structured responses and executive-level visibility;Liaise with Public Policy, Public Relations, Legal and Trust & Safety to support the development and communication of our platform safety and responsibility narratives—internally and externally.
Responsibilities + Skills
Education
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Experience