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RFS Manager

Job Description

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.  The RFS Manager will support ad-hoc project requests, vendor engagement, and request fulfilments (among other responsibilities).  Key responsibilities include:  Overseeing new BAU requests, time-and-material efforts, and customer resource requisitionsFollowing the RFS process timeline from initiation to closureRegularly reviewing and enhancing the current processEnsuring accurate and timely availability of RFS reports, updates, tracking, and closuresCollaborating with all relevant stakeholders, including internal teams (e.g., sales for pricing), external vendors (e.g., for quotations), and client representatives, to ensure comprehensive service request coverage.   

Responsibilities + Skills

Education

Minimum Diploma in Computer Science / IT or equivalentGood to be certified with ITIL v3 Foundation

Experience

5 Years of experience in Project management / Operations / Vendor managementHave working experience with Microsoft O365 and Exchange and ServiceNOW ITSM

Job Summary

  • Published on: Tuesday, 19th November 2024
  • Designation: RFS Manager
  • industry: Telecommunication
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Boon Lay
  • Salary: 0
  • Gender:
  • Application Deadline: Tuesday, 19th November 2024

About the Company

  • Company Name: Singtel.
  • Address: Singtel Group Strategic Communications and Brand, 31 Exeter Road, Comcentre #19-00, Singapore 239732
  • Website: https://www.singtel.com
  • Company Profile:
  • The Singtel Group is Asia's leading communications group. We provide a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT)  and digital solutions.Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub.Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services. 

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