Job Description

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.  Make an Impact by:Business owner of a new suite of quality and workforce management systemsManage IT and systems vendors such as Nice and AccentureVoice of internal customers for all issues relating to these applicationsplay the role of business analyst to understand, bridge and provide optimal solutions for all initiativesBusiness project lead to understand and assess key stakeholders requirement and to bridge in the right support from business & IT, to ensure full requirements / solutions are capturedConduct briefing as and when there are changes to system feature / functionality impacting the workforce planning teamLead systems related process changes and/or gap implementationsUp to date of new technologies and capabilities in the industry