Job Description
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Vendor and Client ManagementProactively engage stakeholders to ensure that on site client’s expectations are metBuild and develop effective client / stakeholder relationships across multiple levels of the Client’s organizationAchieve Key Performance Indicators and Service Level Agreement targetKey Procurement ActivitiesManage end-to-end procurement of various products and services related to FMServe as a liaison between vendor and operations team – understand requirements of operations team and translate them to procurement strategyCreate key KPIs for vendors based on operations – ensure KPIs are embedded into the contractsManage vendor KPIs including enforcing KPIs and damages if anyEnsure vendors are well-managed, and deliver products and services on time and within budgetEnsure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice.
Responsibilities + Skills
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Education
Ensure escalation procedures and incident reporting procedures are implemented and in placeHas a customer service oriented attitudeConduct instructional briefings on inspection of premises to appointed contractor
Experience